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Help & Appeals
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Amounts in USD✉ Contact support
Help & Appeals
Get assistance, report problems and challenge decisions about your ads or accounts.
BillingUnderstanding your billing recordsTop-ups, delivery charges and payment status.
- Open Billing to see top-ups and delivery charges.
- Paid means the payment has been received.
- If a charge looks wrong, open a support ticket in the Billing category and mention the date and amount.
BillingQuestion a chargeWhat to include when you contact support about billing.
- Go to Contact support and choose the Billing category.
- Include the date, the amount and the campaign involved.
- Attach a screenshot of the billing record if you can.
Can’t find what you need? Contact support.
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