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Help & Appeals

Your audience. Your budget. Clear results.

Get assistance, report problems and challenge decisions about your ads or accounts.

TrackingSet up tracking eventsMeasure page views, leads and purchases.

Open Tracking & Events to see your event definitions.
Events marked Active are collecting data; Awaiting event has not received data yet.
Check that the event is installed on the right page if it stays in Awaiting event.

TrackingMy leads are not showing upCommon reasons results are missing or delayed.

Confirm the Lead submitted event is Active.
Check the campaign is not paused or completed.
Allow time for results to appear; if nothing shows after a day, contact support.

Can’t find what you need? Contact support.

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Audience consentPeople control their data.

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Sensitive targeting restrictedWe prohibit discriminatory targeting.

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Ad transparency librarySee active ads and basic info.

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Role-based permissionsManage team access securely.

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Change historySee edits and account activity.

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Support ticketsGet help from our team.